Free worldwide shipping.

Shipping and Payments


  • Dispatch conditions & costs
    We deliver within Germany and worldwide via Deutsche Post / DHL.
    Delivery within Germany: free of costs.
    International standard shipping: free of costs; International express shipping: 30 €
    Shipping costs will be displayed at check-out.
  • Delivery periods
    Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 -2 days, for deliveries abroad within 6 – 12 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
    Please note that deliveries are not made on Sundays and other holidays.
    If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

    Available countries & delivery time:
    EU countries: 2-6 days

    Non EU
    Australia: 6-9 days
    Canada: 3-6 days
    Hongkong: 6-10 days
    Iceland: 2-4 days
    Japan: 3-6 days
    Liechtenstein: 2-3 days
    New Zealand: 4-8 days
    Norway: 2-4 days
    Switzerland: 2-3 days
    Singapore: 8-12 days
    USA: 3-7 days
    Vietnam: 7-10 days

Accepted Payment options

  • Payment via PayPal
  • Payment via Stripe


In case of questions, please contact us at hi@tentwelve-skincare.com


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